Warranty
Next Level Warranty Policy:
Every Next Level paddle comes with a six month warranty covering manufacturer defects and workmanship. This warranty starts from the date of receipt and lasts for 180 days.
Warranty Assessment:
Next Level will assess if a paddle is eligible for warranty coverage. If a replacement paddle is issued, it will inherit the remaining warranty period of the original paddle.
The warranty does not apply to the following situations and conditions:
- Normal wear and tear, abuse, or negligence.
- Fading of graphics on the paddle.
- Excessive damage to the edge guard.
- Non-original purchasers.
- Purchases from unauthorized Next Level dealers, such as Facebook groups or other unauthorized sources.
- Modifications made to the paddle after purchase.
- Impact with objects other than a pickleball, such as the ground or other paddles.