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Shipping Details:

Typically, processing time takes between 1 to 3 days, while shipping can take anywhere from 2 to 7 business days. Once your order is shipped, we will send you a notification with a tracking number so you can track your package.

 

Our Hassle-Free Returns Policy:

We are committed to providing excellent customer service, and that includes processing returns or exchanges for any reason. Our policy allows returns within 30 days from the date of purchase, where you can choose to receive store credit, exchange the product, or get a refund applied to your original payment method. Please take note of the following exceptions:

• Final sale items that are discounted cannot be returned or exchanged.
• Returned items must have their original tags and packaging intact.
• Returned items should be in their original condition and show no signs of wear or use.

Follow these simple steps to start the return process:

Contact nick@nxlevelpickleball.com if you received your paddle within the last 30 days, and we'll take care of the rest!